Privacy Policy

Controller
Royale Flush
Chamber of Commerce number: 66698413

What data do we process?
We process your personal data when you use our webshop and/or contact us. This includes:

• Contact information: name, e-mail address, phone number

• Address and billing information: street name, house number, zip code, city

• Order and payment information: information needed to process your order, such as order date, payment method and transaction details

• Technical data: IP address, browser type, cookie data

• Communication data: correspondence by e-mail or telephone

Purposes and legal bases of processing
We process your personal data for the following purposes:

• Performance of the contract: processing your order and handling payments (legal basis: performance of a contract, Art. 6.1 lit. b AVG)

• Customer service: handling your questions and complaints (legal basis: legitimate interest, Art. 6.1 lit. f AVG)

• Marketing: informing you about our products and offers, if you have given your consent (legal basis: consent, Art. 6.1 lit. a AVG)

• Optimization of our website: analyzing website traffic and usage (legitimate interest, art. 6.1 lit. f AVG)

• Compliance with legal obligations: e.g. for the purpose of tax and administrative obligations (legal basis: legal obligation, Art. 6.1 lit. c AVG)

Sharing of Personal Data
Your personal data will not be sold or given to third parties for other commercial purposes. However, we may share your data with:

• External service providers: such as payment processors, logistics partners and IT service providers, to the extent necessary for the performance of our services.

• Government agencies: if we are required to do so by law.

In all cases, we provide appropriate safeguards and enter into processor agreements with these third parties.

Retention period
We will retain your personal data for no longer than is necessary for the performance of the services for which it was collected, or to the extent a legal retention obligation exists. Upon expiration of the retention period, the data will be securely deleted or anonymized.

Security of your personal data
We have taken appropriate technical and organizational measures to protect your personal data against loss, theft or any form of unlawful processing. These include measures in the areas of network security and access management.

Cookies
Our website uses cookies and similar techniques to analyze and optimize the use of the site. Cookies are small text files that are stored on your device and contribute to a better user experience and a properly functioning website. If you have any questions about the use of cookies, please contact us using the contact information provided above.

Your rights
Under the AVG, you have the following rights with respect to your personal data:

• Inspection: right to access your personal data

• Correction: right to rectification of incorrect or incomplete data

• Deletion: right to have your personal data erased (right to oblivion)

• Restriction: right to limit processing.

• Transferability: right to data portability

• Objection: right to object to processing based on your specific situation

If you wish to exercise any of these rights or have any questions about this privacy statement, please contact us using the contact information provided above.

Changes to this privacy statement
We reserve the right to change this privacy statement. The most recent version is always available on our website. We recommend that you consult this statement regularly.

Contact
For questions, comments or requests regarding your personal data, please contact:
Royale Flush
info@royaleflush.nl

Disclaimer
This document is a general template and does not constitute legal advice. Please consult legal counsel for specific questions about the AVG and its application to your business.

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This privacy statement was last updated on: March 24, 2025.